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FAQ

PACKAGING:

Usually, we use transparent OPP bag to pack the case. Other than that we can also deliver OEM packaging solutions. For any OEM packaging, please contact our sales team for further information and pricing information. 

 

DELIVERY TIME:

We will proceed all orders within 2 working days after receiving the payment. Depending on your order volume the delivery times can vary between 10-30 days. 

 

ARRIVAL TIME:

General 14 working days via Express (our shipping agent)

 

HOW CAN I TRACK MY ORDERS & PAYMENT?

We will provide you with the tracking number the next day after shipping.

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WARRANTY

We grant a general global warranty of 12 month for all our products. If there are any quality issues with our products please immediatly contact our customer support and our support team will arrange a replacement of your delivery. 

 

WHAT IF I HAD MORE QUESTIONS ABOUT THE PRODUCT?
  • Not a problem, just feel free to contact us.

  • Our Product Development Customer Support team will try our best to help you.

  • Thank you for giving us a chance to introduce our product to you, hoping they are suitable for you

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